Privacy Policy

THE MILLIONAIRE CONCIERGE, LLC Privacy Policy Effective Date: April 19, 2026, Last Updated: April 19, 2026

INTRODUCTION

The Millionaire Concierge, LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and confidentiality of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at themillionaireconciergellc.com, contact us, or engage our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Identification Information

• Full name
• Organization or company name
• Job title or role
• Mailing address
• Email address
• Phone number

Service-Related Information

• Details about the services you request
• Preferences and special instructions related to service delivery
• Corporate housing addresses and unit information
• Staffing requirements and position details
• Event details and logistics information

Financial Information

• Billing address
• Payment information (processed securely through third-party payment processors — we do not store full payment card numbers)
• Invoice and transaction history

Website Usage Information

• IP address
• Browser type and version
• Pages visited and time spent on our website
• Referring website or source
• Device type and operating system
• Cookies and similar tracking technologies

Communications

• Emails, phone call records, and messages sent to us
• Feedback, inquiries, and service requests

2. HOW WE COLLECT INFORMATION

We collect information in the following ways:

• Directly from you — when you contact us by phone, email, or through our website contact form
• When you request or receive services — through service agreements, intake forms, and consultations
• Automatically — through cookies and website analytics tools when you visit our website
• From third parties — such as referral partners or publicly available sources, where permitted by law

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To provide, manage, and deliver the services you have requested
• To communicate with you about your service requests, appointments, and account
• To process payments and manage billing
• To send service confirmations, receipts, and follow-up communications
• To respond to your inquiries, questions, and feedback
• To improve our website, services, and client experience
• To comply with legal obligations, including SAM.gov registration requirements and applicable federal, state, and local laws
• To protect the rights, property, and safety of our company, clients, and the public
• To send periodic updates, newsletters, or promotional communications (you may opt out at any time)

4. HOW WE SHARE YOUR INFORMATION

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers We may share information with trusted third-party vendors and service providers who assist us in delivering our services — such as payment processors, floral suppliers, delivery partners, and staffing resources. These parties are contractually obligated to keep your information confidential and use it only for the purpose of providing services on our behalf.

Legal Compliance We may disclose your information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, prevent fraud, or comply with applicable regulations.

Business Transfers In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change and your continued rights under this policy.

With Your Consent We may share your information with other parties when you have given us explicit consent to do so.

5. CORPORATE HOUSING & STAFFING PRIVACY

Because our services include corporate housing preparation and staffing solutions, we may collect and handle sensitive information including unit addresses, building access details, staff personal information, and employment-related data. This information is used exclusively for the purpose of delivering your requested services and is handled with the highest level of discretion and confidentiality.

We do not share housing addresses, building access information, or staff personal data with any party not directly involved in delivering your service.

6. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how visitors use our website.

You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

We do not use cookies to collect sensitive personal information or track your activity across unrelated third-party websites.

7. DATA SECURITY

We take the protection of your personal information seriously. We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.

8. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

9. YOUR RIGHTS & CHOICES

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to Access — You may request a copy of the personal information we hold about you
• Right to Correction — You may request that we correct inaccurate or incomplete information
• Right to Deletion — You may request that we delete your personal information, subject to certain legal exceptions
• Right to Opt Out — You may opt out of receiving marketing communications from us at any time by contacting us directly or using the unsubscribe link in our emails
• Right to Restrict Processing — You may request that we limit how we use your information in certain circumstances

To exercise any of these rights, please contact us using the information provided in Section 12 of this policy. We will respond to your request within a reasonable timeframe.

10. CHILDREN'S PRIVACY

Our services are intended for business and adult use only. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe we have collected information from a minor, please contact us immediately.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

The Millionaire Concierge, LLC Serving Chicagoland & Northwest Indiana 📞 708-937-7832 ✉️ themillionaireconciergellc@gmail.com 🌐 themillionaireconciergellc.com

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

The Millionaire Concierge, LLC — Empowering Organizations. Elevating Lives. Delivering Excellence. Serving Chicagoland & Northwest Indiana | themillionaireconciergellc.com | 708-937-7832